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Metro Station Navigation

  • Radhika, Ankita, Priya Chaturvedi, Surabhi Singh
  • Delhi Metro is used daily by so many commuters out of which though mostly are daily commuters but many are there who do not have prior experience of traveling by metros. Also, more than often we find ourselves in need of boarding train from a not so familiar metro station. What we find difficult is which way to go, which train to board, which gate to exit from. This becomes more cumbersome when it is a busy station like Rajiv Chowk or Kashmere Gate or Anand Vihar. One can think about how difficult it can be for a visually impaired person. Though they get metro staff to help them, for that, they have to wait sometimes, that is they don't feel independent. Had there been a system like Google maps for navigation inside metro station traveling for such people through metro would have been a lot easier. We can use technology like AR to do this.

  • Visually Impaired People, children, those who are using a station for the first time, those who want to know available food outlets, shops, atm at a metro station.

  • Interview 1

    Q. Do you travel by metro daily?

    Ans. Yes.

    Q. Have you ever faced any problem in reaching to desired exit gate or platform on a metro station?

    Ans. Yes. When I changed my college, I had to board train from a station that I had never been to earlier.

    Q. Did it lead to increased travel time?

    Ans. Yes. That was my first day at college and I was late for the lecture.

    Q. Who helped you to reach the right platform?

    Ans. I had to look for the instructions and asked a few people as well.

    Q. Would you like to use something like google maps for navigation inside metro stations?

    Ans. Yes, sure.

    Interview 2

    Q. Do you travel by metro daily?

    Ans. No. I use buses usually.

    Q. Have you ever faced any problem in reaching to desired exit gate or platform on a metro station?

    Ans. Yes. Whenever I have to travel from the metro I usually get stuck at some point, especially at the interchange stations.

    Q. Did it lead to increased travel time?

    Ans. Yes it does. But it's not drastic. 

    Q. Who helped you to reach the right platform?

    Ans. Instructions available here and there. Footprints sometimes. Though finding exit gate is difficult sometimes. My grandmother often needs me to accompany her whenever she has to travel by metro.

    Q. Would you like to use something like google maps for navigation inside metro stations?

    Ans. Yes, why not.

     

  • Before:

    X's memory is super bad at keeping good with remembering routes. She often gets stuck at some point while boarding a train from a new station. More than often she ends up boarding wrong train which has the opposite direction than the one in which she has to go. She often complains about google maps having no navigation for metro stations.

    After:

    X's friend Y came to know about this problem and decided to help her. She decided to develop a system that would already know the metro station very well. Once you tell it at which station you are, where you want to go, it would tell you the shortest way to reach there. Also, this system would show the user a map of that station where (s)he is present and as per there wish the user can zoom in the map to find out nearby food outlets, atm, customer care centers, token counters, medical room, etc.

    X used Y's system and she made it through Anand Vihar station without asking any passerby for help.

October 20, 2019

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