All posts by Sabarish S



Debit /credit card OTP’s missuse

Team Members: B Sidharth Bhat. Divya Prakash. Thilipkumar. Sabarish S Problem Statement: Many people using debit card share their OTP's for online transaction due to their ignorance or sometimes without their knowledge. A solution that we think might work is to trace locations of the customer's mobile and the location of the device which uses the OTP.  If they're locations are found to be different an confirmation can be given to the customer's mobile number User Persona: A person not aware of the bank process might share his OTP with an unauthenticated person.This is a case where he unknowingly shares his OTP. Interview: People who are old and not exposed to the bank processes are the victims of this problem. People's ignorance in the banking system is the reason to it. It's hard for them to understand things like this. There's no such product in our knowledge which can help the prevent this situations. User Journeys: Users who do not understand OTP and online transaction share the OTP unknowingly. For example, the user  gets a phone call where the fruadler speaks like a bank manager which is enough to fool the user we assumed. The user comes to know about…

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