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All posts by Richa Sharma

03

Oct'19

Metro Assistant

Team Members: 1. Richa Sharma 2.Nishita Malhotra Problem Statement: Delhi Metro is the most widely used Public Transport , spread over a large area of the city which connects almost all the places. Despite of many direction maps and sign boards at the metro station , people often find it difficult to identify the correct route they should take. Some of the major stations like Rajiv Chowk , Kashmere Gate , Huda City Centre , etc. serve as the interchange stations between different Metro Lines which creates chaos for the people to find the correct path they should follow. Misguidance/No Guidance by other fellow passengers. User Persona: Daily Metro Users - People travelling through metro everyday contributing to provide guidance to other travelers that maybe be right or wrong. These people can serve as the target audience if they wish to use new metro route rather than their regular route.  New Metro Users  - First time users from different cities , unaware of the route to be followed. Interview: Delhi Metro Survey We conducted a survey for people of different age groups to interpret their knowledge about Delhi Metro routes and we've come to the following conclusions: Majority of respondents…

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