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All posts by KOMAL

04

Oct'19

Automated Queue Management System

Problem Statement: Developing Automated Queue Management System for Walk-In-Customer in the Branch with the help of latest technology like QR Codes, IoT etc. The customer should be able to scan QR code to get the ticket, which will guide the customer further by informing the counter number to serve him at the earliest. The system shall automatically re-schedule the counter to maintain FIFO order depending on customer requirements. Centralized monitoring system shall analyze the queue data, suggest the Branch to improve turnaround time and rank the branches accordingly. User Persona: Customers: use to generate the tokens by inputting their details. Teller: they will use the token numbers for generating queue. Interview: https://docs.google.com/forms/d/1jzoSsC3Zq13gsvYRca2XOZahIcQhP8PhFEy0EIf6SqY/edit?usp=drivesdk https://docs.google.com/spreadsheets/d/106PnCZoIQu9cVhKrl4BoQbmUqvNol__BvqPYzktOlHs/htmlview

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